Delivery and Orders

DELIVERY TIME
  • We at Diners aim to process and dispatch your order within 24 hours once the order is confirmed.
  • You are requested to be available on the provided contact number so our team can reach you.
  • The estimated average delivery time across Pakistan is 2 to 4 working days.
  • The estimated delivery time for International order is 3 to 7 working days (depending on the destination) after the order has been dispatched
  • During sale or any event delivery time may exceed due to high volume order log.

DELIVERY CHARGES

  • We offer Free Delivery for all the orders within Pakistan.
  • Charges for all International delivery vary from country to country depending upon city, state, country, and locality. To calculate shipment charges, you can select any product and checkout with your delivery address to calculate the estimated delivery charges (doesn’t include any taxes & duties).
  • Please note that international orders may be subject to taxes & duties and will be the responsibility of the customer. Any applicable duties or fees will be collected at the time of order delivery by the courier.

TRACK YOUR ORDER

  • Once your order is dispatched you will receive an email/SMS with your tracking number.
  • You can track your order on the respective courier website mentioned in your email.
  • If you don't get any tracking updates please write to us at cs@diners.com.pk
  • Diners cannot be held liable for late delivery/collection by third-party postal/courier companies.

WANT TO AMEND YOUR ORDER?

You can revise your order so that it's just the way you want it by calling our Customer Services team on 03-111- 346-377 (9:30 am – 07:00 pm, PKT Mon-Sat) or emailing us at cs@diners.com.pk. If the order hasn’t already been dispatched, we'll be happy to assist you.